CANDLE CARE AND SAFETY
Faerie Fire work hard to bring you high quality candles that provide a fantastic scent to your room and burn beautifully. We use pure natural soy wax alongside the best quality fragrance oils to offer popular fragrance choice, and essential oils to offer a luxurious natural luxury experience. Both options are eco friendly.
To get the most from your candle there are steps you can take to help it burn perfectly as indicated below.
Before lighting, trim your wick to ¼” (approx. 5mm). Long wicks are liable to smoke and cause sooting. They also produce a flame that is too big and burn through your soy wax quicker. If your candle is smoking, extinguish it, trim the wick and re-light.
Keep your lit candle away from draughts. A flickering flame is indication of a draft and you should move your candle elsewhere. Draughts cause your candle to burn unevenly, can create soot and give off a slightly smoky scent.
Your first burn should be for a minimum of 1 hour for every 1” diameter of your candle, plus an extra hour if possible to help achieve a full melt pool to the sides of the glass. Not all candles will achieve this on the first burn. This is ok. Your candle should catch up as it burns down if you follow with subsequent burns for a minimum of 1 hour per 1” diameter ideally up to 4 hours to reduce the chance of tunnelling.
The best way to put your candle out is to dip the wick into the wax pool with a wick dipper or other similar tool, then straighten it back up and re-centre for your next burn. Before next use, trim the wick to 5mm.
Stop burning your candle when it reaches 5-10mm from the bottom of the vessel. This is a safety requirement as the vessel can become extremely hot when the wax gets to the bottom.
Soy wax is sensitive to strong light and can become discoloured or damaged, therefore you should store your candle accordingly. It is also sensitive to temperature fluctuations and may get soft in temperatures upwards of 25 ºC. If this happens, just move your candle to somewhere cooler. When kept in cold environments, natural soy wax can develop a frosted look. This is normal for soy and does not affect the candle burning or scent throw. In addition, differences in temperature can cause soy wax to contract and expand. This can sometimes become evident in clear glass, as the candle will look to have wet spots where the wax has detached from the glass in places. This is completely normal and does not affect the performance of the candle.
Always trim the wick to 5mm
Never leave a lit candle unattended
Keep away from draughts and flammable items
Keep away from children and animals
Use a proper candle holder
Keep away from ignition sources
Keep multiple lit candles at least 10cm apart
Do not move a lit candle
Keep wax pool clear of matches and other debris
Always use candles on heat resistant surfaces.
Burn Tealights on proper holders.
Only use wax melts in vessels designed for their use.
Please Note: Due to Covid, all delivery avenues may experience some delay. We send our parcels via Royal Mail or UPS depending on size and weight. Please allow extra time for delivery. If you require express delivery, there is an option at the shipping point. Thank you.